An Empirical Investigation of the Acceptance of Electronic Negotiation Support Systems

Publikations-Art

Kongressbeitrag

Autoren

Frank Köhne, Mareike Schoop, Dirk Staskiewicz

Erscheinungsjahr

2005

Veröffentlicht in

Proceedings of ECIS 2005

Tagungsname

13th European Conference on Information Systems

Tagungsort

Regensburg

Electronic negotiation support aims at enabling complex trade interactions through means of information technology. Present research in electronic negotiation support is limited to a large extent to the analytical decision support view. There is a lack of empirical evidence on the acceptance of the different types of support in the negotiation support portfolio and their value contribution. In this paper, the results of a laboratory experiment evaluating the communication support feature of a particular negotiation support system, namely the Negoisst system, is presented. It is concluded, that dedicated communication support is highly relevant in users’ perception of usefulness.