An Empirical Investigation of the Acceptance of Electronic Negotiation Support Systems
- Publication Type
- Contribution to conference
- Authors
- Frank Köhne, Mareike Schoop, Dirk Staskiewicz
- Year of publication
- 2005
- Published in
- Proceedings of ECIS 2005
- Conference name
- 13th European Conference on Information Systems
- Conference location
- Regensburg
Electronic negotiation support aims at enabling complex trade interactions through means of information technology. Present research in electronic negotiation support is limited to a large extent to the analytical decision support view. There is a lack of empirical evidence on the acceptance of the different types of support in the negotiation support portfolio and their value contribution. In this paper, the results of a laboratory experiment evaluating the communication support feature of a particular negotiation support system, namely the Negoisst system, is presented. It is concluded, that dedicated communication support is highly relevant in users’ perception of usefulness.
Involved persons
Involved institutions
- Institute of Interorganizational Management & Performance
- Information Systems I
- Faculty of Business, Economics and Social Sciences