Complexity versus Flexibility in Negotiation Support Systems

Publikations-Art

Kongressbeitrag

Autoren

Marc Fernandes, Johannes Gettinger, Philipp Melzer, Mareike Schoop

Erscheinungsjahr

2014

Veröffentlicht in

Group Decision and Negotiation Conference 2014

Herausgeber

Pascale Zaraté, Guy Camilleri, Daouda Kamissoko, Frédéric Amblard

ISBN / ISSN / eISSN

978-2-917490-27-3

Seite (von - bis)

100-105

Tagungsname

Group Decision and Negotiation (GDN)

Tagungsort

Toulouse, France

Tagungsdatum

10.06.2014-13.06.2014

This article introduces task-technology fit into the domain of negotiation support systems. According to the process characteristics of negotiations the creation and handling of issues before or during the negotiation is defined representing the flexible but also very complex nature of negotiations. These tasks require systems that match this flexibility albeit being counterbalanced by further complexity. It can be shown that decision support helps negotiators to achieve more efficient objective outcomes and better subjective outcomes especially in flexible negotiations.